Customer Success Stories

Customer Profile

Location: Brandon, Manitoba
Operation Type: Commercial grain elevator
Capacity: 50,000 tonnes storage
Grain Types: Wheat, canola, barley

The Challenge

A 40-year-old grain elevator was struggling with aging equipment that caused frequent breakdowns during harvest season. Their truck loading system could only handle 3,000 bushels per hour, creating long wait times for farmers and limiting throughput. Equipment downtime was costing an estimated $15,000 per day during peak harvest.

The facility needed to modernize without shutting down operations during harvest season. They also wanted to increase capacity to handle growing grain volumes from expanding farm operations in their service area.

Our Solution

We conducted a comprehensive facility assessment and developed a phased modernization plan that allowed continued operation during installation. The solution included:

• New 10,000 BPH swinging drive over conveyor system
• Upgraded truck loading system with automated controls
• Under-bin conveyor system for three main storage bins
• New electrical service and control systems
• Comprehensive operator training program

Results

• 233% increase in truck loading capacity (3,000 to 10,000 BPH)
• 60% reduction in average truck wait time (45 to 18 minutes)
• 85% decrease in equipment downtime during harvest
• $180,000 annual savings from reduced labor and increased throughput
• ROI achieved in 2.5 years

Customer Profile

Location: Portage la Prairie, Manitoba
Operation Type: Family grain farm
Acreage: 3,500 acres
Grain Types: Wheat, soybeans, corn

The Challenge

A third-generation family farm had expanded from 1,200 to 3,500 acres over five years but was still using equipment sized for their original operation. Manual grain handling was requiring three full-time workers during harvest, and they were losing grain quality due to slow bin unloading.

The farm needed to handle 50,000 bushels during peak harvest weeks but their existing 30-year-old auger system could only manage 20,000 bushels per week. They were also concerned about safety as operators were climbing 40-foot bins multiple times daily.

Our Solution

We designed a comprehensive grain handling system that matched their current needs while allowing for future expansion:

• Two 8,000 BPH portable augers for bin filling
• 6,000 BPH truck loader with telescoping spout
• Under-bin conveyor system for main storage bins
• Automated bin level monitoring system
• Safety upgrades including ladder cages and platforms

Results

• 150% increase in grain handling capacity
• Reduced labor from 3 workers to 1 during harvest
• Zero safety incidents since installation (previously 2-3 minor injuries per year)
• $45,000 annual labor savings
• Improved grain quality through faster bin turnover
• Payback period: 3.2 years

Customer Profile

Location: Saskatoon, Saskatchewan
Operation Type: Seed cleaning and processing
Capacity: 15,000 tonnes annually
Products: Certified seed wheat, canola, peas

The Challenge

A seed processing facility was experiencing 3-5% kernel damage using traditional auger systems, which was unacceptable for certified seed operations. They were losing premium seed pricing and facing customer complaints about germination rates.

The facility needed a gentler handling system that could maintain seed quality while processing 50 tonnes per day during peak season. They also needed to meet strict organic certification requirements for contamination prevention.

Our Solution

We designed a custom belt conveyor system specifically for gentle seed handling:

• Food-grade belt conveyor system (4,000 BPH capacity)
• Enclosed design for contamination prevention
• Variable speed controls for different seed types
• Quick-clean design for switching between seed varieties
• Integration with existing cleaning equipment
• Comprehensive cleaning and sanitation protocols

Results

• Kernel damage reduced from 3-5% to less than 0.5%
• Germination rates improved from 92% to 98%
• $75,000 additional annual revenue from premium seed pricing
• Zero contamination incidents maintaining organic certification
• 30% faster variety changeover time
• ROI achieved: 1.8 years

Customer Profile

Location: Lethbridge, Alberta
Operation Type: Specialty grain processor
Products: Organic grains, ancient grains, pulses
Facility: Historic building with space constraints

The Challenge

A specialty grain processor operating in a 100-year-old building needed to add grain handling capacity but faced severe space constraints and structural limitations. Standard equipment wouldn't fit their unique layout, and they couldn't modify the historic building structure.

They needed to move grain vertically 35 feet through a 6-foot by 8-foot opening while maintaining organic certification and handling delicate ancient grains without damage.

Our Solution

We engineered a completely custom conveyor system designed specifically for their unique requirements:

• Custom-designed vertical belt conveyor (3,000 BPH)
• Modular construction for installation through small openings
• Food-grade materials meeting organic certification
• Gentle handling design for delicate grains
• Minimal footprint utilizing vertical space
• Integration with existing processing equipment

Results

• Successful installation in historic building without structural modifications
• Tripled processing capacity from 1,000 to 3,000 BPH
• Maintained organic certification with zero contamination
• Less than 0.3% grain damage on delicate ancient grains
• $120,000 additional annual revenue from increased capacity
• Featured in industry publication as innovative solution

Customer Profile

Location: Yorkton, Saskatchewan
Operation Type: Commercial grain elevator
Situation: Critical equipment failure during peak harvest

The Challenge

During peak harvest season, a commercial elevator's main truck loading conveyor suffered a catastrophic bearing failure. The facility was receiving 150 trucks per day and the breakdown was costing $20,000 per day in lost revenue and farmer compensation for wait times.

The original equipment manufacturer quoted 3-4 weeks for parts delivery, which would have meant losing most of the harvest season. The facility needed an immediate solution to resume operations.

Our Solution

We mobilized our emergency response team within 2 hours of the call:

• Dispatched service truck with common parts inventory
• Diagnosed problem and sourced replacement bearings
• Worked overnight to complete repairs
• Performed complete system inspection and preventive maintenance
• Provided temporary backup equipment during repair
• Trained staff on early warning signs of bearing failure

Results

• Equipment back online in 18 hours vs. 3-4 weeks
• Saved $400,000+ in potential lost revenue
• Zero additional downtime for remainder of harvest season
• Customer enrolled in preventive maintenance program
• Identified and corrected three other potential failure points
• Customer testimonial: "Soaring Eagle saved our harvest season"