Meet Our Team

Experienced Professionals Dedicated to Your Success

The People Behind Soaring Eagle

Our success is built on the expertise, dedication, and passion of our team members. From sales to service, from engineering to administration, every person at Soaring Eagle is committed to serving Canadian agriculture with excellence.

Leadership Team

James Mitchell

President & Founder

James brings over 20 years of experience in agricultural equipment sales and service. Growing up on a grain farm in Manitoba, he understands the challenges farmers face firsthand. He founded Soaring Eagle with a vision to provide equipment solutions backed by exceptional service.

Expertise: Business strategy, customer relations, equipment selection

Robert Chen

Vice President of Operations

Robert has 15 years of experience in agricultural equipment installation and project management. He oversees all installation projects and ensures quality standards are met on every job. His engineering background enables innovative solutions to complex challenges.

Expertise: Project management, custom design, installation oversight

Sarah Thompson

Service Manager

Sarah leads our service department with 12 years of experience in agricultural equipment maintenance and repair. She ensures our service team provides rapid response and expert support to keep customer equipment running at peak performance.

Expertise: Service operations, preventive maintenance, emergency response

Sales & Consultation Team

Equipment Specialists

Our sales team consists of experienced agricultural equipment specialists who understand grain handling from both technical and practical perspectives. They don't just sell equipment - they solve problems and develop solutions tailored to each customer's unique needs.

Every member of our sales team has extensive hands-on experience with grain handling equipment and operations. Many come from agricultural backgrounds and understand farming challenges firsthand. This expertise enables them to ask the right questions, understand your needs, and recommend solutions that truly work.

Consultation Services

Our consultation specialists work with customers to design complete grain handling systems. They conduct site visits, perform capacity calculations, develop layout drawings, and provide detailed recommendations. Their goal is to ensure you get the right equipment configured optimally for your operation.

What Sets Our Sales Team Apart

  • Agricultural Experience: Real farming and grain handling background
  • Technical Knowledge: Deep understanding of equipment capabilities and limitations
  • Honest Recommendations: Focus on customer needs, not commission
  • Long-Term Perspective: Building relationships, not just making sales
  • Responsive Service: Quick response to inquiries and follow-up

Our sales team is available to answer questions, provide quotes, and discuss your grain handling needs. They work closely with our operations and service teams to ensure seamless project execution from initial consultation through installation and beyond.

Service & Installation Team

Certified Technicians

Our service technicians are the backbone of our operation. Each technician undergoes extensive training and certification on the equipment we sell and service. They have the knowledge and experience to handle everything from routine maintenance to complex repairs and emergency breakdowns.

Our technicians carry fully-equipped service trucks with common parts and specialized tools. This enables them to perform most repairs on-site, minimizing downtime and eliminating the need to transport equipment to our facility.

Installation Specialists

Our installation team consists of experienced professionals who have completed hundreds of equipment installations across Western Canada. They understand the importance of proper installation for equipment performance, safety, and longevity.

Installation specialists work efficiently to minimize disruption to your operations while ensuring every detail is correct. They don't consider a job complete until equipment is running perfectly and your operators are trained.

Service Team Capabilities

  • 24/7 Emergency Response: Available during harvest season
  • Preventive Maintenance: Scheduled service programs
  • Expert Diagnostics: Advanced troubleshooting capabilities
  • Rapid Parts Access: Comprehensive inventory for quick repairs
  • Multi-Brand Service: Service most major equipment brands
  • Safety Certified: All safety training and certifications current

Continuous Training

We invest heavily in ongoing training for our service team. Technicians regularly attend manufacturer training sessions, safety courses, and technical workshops to stay current with the latest equipment and service techniques. This commitment to training ensures our team can handle any challenge.

Support Staff

Parts Department

Our parts specialists maintain comprehensive inventory and can quickly source any part you need. They provide expert advice on parts selection and ensure you get the right components for your equipment.

Customer Service

Our customer service team handles inquiries, schedules service calls, processes orders, and ensures smooth communication between customers and our technical teams.

Administration

Our administrative team handles accounting, documentation, warranty processing, and all the behind-the-scenes work that keeps operations running smoothly.

Training Coordinators

Our training specialists develop and deliver operator training programs, create training materials, and ensure your team has the knowledge to operate equipment safely and efficiently.

Our Team Culture

Values-Driven

Every team member at Soaring Eagle shares our core values of integrity, excellence, customer focus, innovation, accountability, and teamwork. These aren't just words on a wall - they guide our daily decisions and interactions with customers and each other.

Customer-Focused

We empower our team members to make decisions that benefit customers. Whether it's a service technician authorizing an emergency repair or a sales person recommending a less expensive option, our team has the authority and support to do what's right for the customer.

Continuous Improvement

We're always looking for ways to improve our service, processes, and capabilities. Team members are encouraged to suggest improvements and innovations. Many of our best practices and service offerings came from team member suggestions.

Professional Development

We invest in our team through ongoing training, professional development opportunities, and career advancement paths. We believe that developing our people is essential to serving our customers well.

Work-Life Balance

While we're committed to serving our customers, we also recognize the importance of work-life balance. We strive to create schedules that allow team members to have fulfilling personal lives while meeting customer needs.

Team Recognition

We celebrate successes and recognize team members who exemplify our values and deliver exceptional service. From monthly recognition awards to annual celebrations, we make sure our team knows their contributions are valued.

Join Our Team

Career Opportunities

As we continue to grow, we're always looking for talented people who share our passion for serving Canadian agriculture. We offer competitive compensation, comprehensive benefits, ongoing training, and opportunities for career advancement.

What We Look For

  • Passion for agriculture and serving farmers
  • Technical aptitude and problem-solving skills
  • Strong work ethic and reliability
  • Excellent communication and customer service skills
  • Team player attitude
  • Commitment to continuous learning

Current Openings

We regularly have openings for service technicians, sales representatives, installation specialists, and support staff. Even if we don't have a current opening in your area of interest, we encourage you to submit your resume for future consideration.

Internships & Apprenticeships

We offer internship opportunities for agricultural students and apprenticeship programs for those interested in careers as service technicians. These programs provide hands-on experience and mentorship from experienced professionals.

Interested in joining our team? Contact us at careers@eaglegrain.com or call (204) 602-7520 to learn about current opportunities.

Connect With Our Team

Have questions about our products or services? Want to discuss your grain handling needs? Our team is here to help. Contact us today to connect with the right specialist for your needs.

Contact Our Team Call (204) 602-7520